14 Dec Recovery Efforts Stalled, Chipotle Faces Challenges That Go Well Beyond Food Safety
Almost a year after publicly apologizing for food-safety lapses, the company announced the departure of its co-CEO Monty Moran on Monday.
Almost a year after publicly apologizing for food-safety lapses, the company announced the departure of its co-CEO Monty Moran on Monday.
Almost a year after Chipotle co-CEO Steve Ells publicly apologized in newspapers and on TV for a series of food-safety outbreaks that sickened hundreds of customers and sent restaurant sales into free-fall, Ells did a conference call with investors on Monday afternoon to offer yet another mea culpa. “I’m not satisfied with the pace of our recovery…but I’m not here to dwell on how dissatisfied I am,” he said. “I’m here to accept responsibility for letting our simple business become overly complex.”
Source: Fast Company
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